bncex

TERMS AND RULES OF SERVICE PROVISION

(PUBLIC OFFER)

1. These Terms constitute the official public offer (the “Offer” or “Agreement”) of Sole Proprietor Արտուշ Հարությունի Պետրոսյանի (the “Company”), operating under the trade name “BNCEX – Bridge to New Capital”. Under this Agreement, the Provider offers services for buying and selling (exchange) crypto-assets at its own expense or on behalf of the client, as well as advisory services related to crypto-assets (the “Services”). This Offer is drafted in accordance with the Civil Code of the Republic of Armenia, the RA Laws “On Regulation of the Crypto-asset Market” and “On Combating Money Laundering and Terrorist Financing”.

2. APPLICABILITY AND ACCEPTANCE OF THE TERMS

2.1. These Terms apply to all services provided by the Company, regardless of the service channel (online via website/app, remote, or branch), client residency, or transaction volume.

2.2. Using the Company’s services, registering, opening an account, or initiating any transaction constitutes full, unconditional, and informed acceptance of these Terms (including the Privacy Policy and AML/CFT Policy, which form an integral part hereof).

3. SCOPE OF SERVICES

3.1. The Company provides the following services:

  • execution of buying and selling crypto-assets at its own expense;
  • execution of buying and selling crypto-assets on behalf of the client;
  • advisory services related to crypto-assets.

3.2. The Company reserves the right to unilaterally modify, expand, or limit the scope of services and the list of supported crypto-assets based on legal, regulatory, liquidity, or risk-management considerations.

4. TRANSACTION EXECUTION PROCEDURE AND FINALITY

4.1. Mandatory procedure. All transactions are subject to mandatory identification (KYC), data verification, and internal control procedures.

4.2. Transaction stages. Transactions are performed in the following order:

  • a) customer identification and risk screening,
  • b) confirmation of material terms (fiat/crypto-asset, exchange rate, amount, network, address, fees),
  • c) technical execution and transfer initiation in the blockchain network,
  • d) transaction registration and documentation in the Company’s systems.

4.3. Finality. A transaction is deemed final and immutable after customer confirmation and/or transfer in the blockchain network. Due to blockchain nature, transactions cannot be canceled, refunded, or changed, including in case of customer errors (e.g., incorrect address or network).

4.4. Right to reject. The Company may reject, suspend, or terminate any transaction in case of AML/KYC non-compliance, suspicious source of funds, legal restrictions (sanctions), or technical failures.

5. RISK DISCLOSURE AND ACCEPTANCE

The customer acknowledges and fully accepts specific risks related to crypto-assets, including but not limited to:

  • market and price risk: crypto-assets are highly volatile and their value may increase sharply or fall to zero;
  • technology risk: blockchain failures and congestion;
  • legal risk: changes in legal status or restrictions in different jurisdictions. The Company does not guarantee any profit and does not provide investment advice.

6. CUSTOMER IDENTIFICATION AND LAWFUL SOURCE OF FUNDS

6.1. The customer undertakes to provide accurate, up-to-date, and complete identification information. The customer represents and warrants that the origin of funds and crypto-assets used is fully lawful.

6.2. The Company may request additional documents, conduct enhanced Due Diligence, temporarily freeze assets, and, without prior notice, provide information to competent authorities (CBA).

7. ANTI-MONEY LAUNDERING AND COUNTER-TERRORIST FINANCING

7.1. All relationships and transactions are subject to the Company’s internal AML/CFT policy. 7.2. The Company shall not be liable for direct or indirect damages to the customer (including lost profits) caused by transaction suspension, rejection, or fund freezing under legal or AML/CFT requirements.

8. TAX OBLIGATIONS

The customer is solely responsible for calculating, declaring, and paying any taxes, duties, or mandatory payments arising from crypto transactions under the laws of their country of tax residency. The Company does not act as the customer’s tax agent and does not provide tax advice.

9. LIMITATION OF LIABILITY

9.1. The Company (including its managers and employees) is not liable for any direct, indirect, consequential damages or lost profits arising from platform usage, network outages, customer loss of passwords/private keys, or force majeure events.

10. SUSPENSION AND TERMINATION OF SERVICES

The Company may unilaterally, without prior notice, suspend or terminate your account and service provision in case of material breach of terms, legal grounds, or risk grounds (security threats), without any obligation to compensate.

11. DISPUTE RESOLUTION AND GOVERNING LAW

All relations arising out of or in connection with these Terms are governed by and construed in accordance with the substantive law of the Republic of Armenia. Any disputes that cannot be resolved through negotiations (within 30 calendar days) shall be resolved in court pursuant to RA law.

12. FINAL PROVISIONS

These Terms take effect on May 6, 2026. The Company may unilaterally amend these Terms at any time by publishing an updated version on its official platform. Continued use of services after amendments enter into force means full acceptance and consent to the amended terms.

CONFIRMATION. By checking the website checkbox, or by starting the registration/transaction process, I, the Customer, confirm that I have fully read, understood, and consciously, without any coercion, accepted these Public Offer Terms of Service in full.